Privacy Policy

CALL: 020 8660 6000

Welcome to Travel Cars Services (Purley) Ltd Privacy Policy. Travel Cars Services (Purley) Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy governs the manner in which Travel Car Services (Purley) Ltd collects, uses, maintains and discloses information collected from " Users " and " Site " of the www.stationcars.biz website ("Site").

This Privacy Policy applies to the Site and all Products and Services offered by Travel Car Services (Purley) Ltd. Controller contact details/ who is collecting your information -

Travel Car Services (Purley) Ltd 10 Station Approach Purley CR8 2AP Tel – 0208 660 6000 Email: Bookings@stationcars.biz

Company registration number – 5910145

To keep in line with the new GDPR regulations here is an explanation on how we collect your personal information, use it and how it will be stored.

Lawful Basis – Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and most secure experience. This means we only collect and use information you provided to us to solely provide you with a " service " of getting you a mini cab to transport you from A to B. For example we may provide your details to one or more of our drivers so that they can complete the journey with you, which you booked using our website, app or via phone. We do not share our data with any third parties.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party to provide you with a service.

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. We may also disclose your information if we are required to do so by any law or other regulatory or government authority.

Performance of Contract

means processing your data where it is necessary for the performance of a contract to which you are a

party to provide you with a service.

Comply with a legal or regulatory obligation

means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

We may also disclose your information if we are required to do so by any law or other regulatory or government authority.

Personal Data:

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Information collected: When visiting our website and app users may be asked for, as appropriate, name, email address, mailing address, phone number, payment information, pick up address and destination. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities and us supplying a service.

We do not share our data with any third parties. When calling Travel Cars Services (Purley) Ltd for a mini cab you will need to provide us with your contact telephone number, pick up and destination details, collection time and date, number of passengers, if for an airport run flight details and any payment details if necessary.

Why is it being collected?

The information is only collected to provide you with a service.

Third-party links and Cookies

The website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The website may also make use of 'cookies' and statistical tracking software. Cookies are small text files that are stored by the browser on the hard drive of your computer in order to enhance your browsing experience or aid in the tracking of user navigation. Cookies can be deleted from your hard drive or you can configure your web browser so that it rejects cookies. Rejection of cookies may prevent you from using some of the features on this Website (and other functional websites). If you experience any problems having deleted cookies, you should contact the supplier of your web browser. The tracking software monitors traffic patterns and site usage so that we can design and develop our website to suit the needs and requirements of our customers. How your information is stored and for how long:- We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. All your personal information provided to us will be stored on an encrypted secure password and login system (Cordic). Your Information will be held for 1 year from the last time you used our service.

The reason we keep your information for this period of time

is to enable us to provide you with a quick and efficient service and save you having to re-input and repeat all your information every time you use our services. Financial and Transaction Data legally has to be retained for six years.Paperwork containing personal information will be stored in a securely locked filing cabinet and will be shredded when no longer needed.

Your Legal rights

You have the right to: Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you.

This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

If you wish to exercise any of the rights set out above, please contact us. No fee usually required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Changes to this Privacy Policy Travel Car Services (Purley) Ltd has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, App and our Services you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our services. Your continued use of the services following the posting of changes to this Policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Travel Car Services (Purley) Ltd, 10 Station Approach, Purley CR8 2AP Tel: 020 8660 6000

Email: Bookings@stationcars.biz

This document was last updated in May 2018 Travel Car Services (Purley) Ltd